All-round IT Support Hero

You'll be the first contact, supporting core processes across production, office, and warehouse.

Is sustainability in your blood? Do you want to rid the world of E-waste? Then read on, this is the job you are looking for. Because at our company, we work together to make the world circular, step by step.

What will you do?
As All-round IT Support Hero, you are the first point of contact for all our employees, and you support our core processes! Don’t expect to be on the phone much, as you will be on the move, navigating and supporting our production lines, office floor and warehouse.

For new employees, you set up the workplace and provide user instructions. You are responsible for a flawless start. You also manage the workstations, ensure timely ordering of equipment and arrange the delivery and return of IT equipment. You know everything about peripherals, software, user rights, connection to the company network and (mobile) telephony. Besides the office workstations, you also support the test lines and support the logistics processes in the warehouse.

Our employees can always come to you with various IT questions and you solve them as quickly as possible, initially independently. You are a real all-rounder and critical link in the IT Team. In addition, you have the following core tasks and responsibilities;

  • Actively update the internal knowledge database, CMDB;
  • Identifying regularly recurring problems;
  • Monitoring correct use of all equipment;
  • You keep an overview of all requests and escalate when they remain open for too long.
  • Implementing our Automation & Robotics ambitions.

In short, a very varied IT position with great growth potential, where together with your colleagues, you ensure the best technical support within our organisation.

About Drake & Farrell
At Drake & Farrell, we want to revolutionise the way electronic waste is handled. We want to ensure that almost 100% of electronic products are made reusable, repaired or recycled. We are already at almost 95%.

Thinking outside the box to provide sustainable logistics solutions and actively create value is what we are good at. So let’s work together in this.
It is time to think differently about how to avoid producing megatons of electronic waste every year, most of which ends up in landfills. Drake & Farrell actively helps its clients enrich their business objectives through a sustainable focus.

Are you looking for a challenging position where you can contribute to the growth of a circular company while reducing the mountain of electronic waste? Then we are looking for you!

Our offer
We offer you a varied position as IT Support employee with growth opportunities in a diverse and dynamic environment. With your qualities and experience, you can contribute to our ambitions and the growth of our sustainable circular company. And of course, you can also develop yourself in various ways within our organisation! There are training opportunities and you have access to a training budget.

At Drake & Farrell, we care about your health. That is why you can participate in our bicycle plan, sports plan and have fresh fruit at your disposal. In addition, regular company drinks are organised.

Will you be our new IT Support employee? Then we offer you a position for 32-40 hours. You will receive a good salary, of up to €2800 per month based on a 40-hour working week. You will also receive a travel allowance and we have a good pension scheme. You can count on 8% holiday allowance and 25 holidays (based on 40 hours).

Enthusiastic about this position? Then we would like to meet you!
Send your CV and motivation now to HR@drakeandfarrell.com

Due to the holiday season, you’ll receive a response after 19 August.

For information, please visit www.drakeandfarrell.com.

We do not work with recruiters to fill our vacancies.

What do you bring?

  • At least a completed MBO-4 education, in an IT direction;
  • You have at least 1 year of relevant work experience;
  • Your English and Dutch are good in word and writing;
  • You are proactive and solution-oriented;
  • You are approachable and customer- and service-oriented;
  • You work in a structured and accurate manner and are good at setting priorities;
  • Good knowledge of Microsoft Office packages;
  • Knowledge and experience of Atlassian Suite;
  • You are available for a minimum of 32 hours per week;

How to apply for this role

Have you become enthusiastic about this callenging position? Please contact our HR (+31) 088 8228 000 or mail to hr@drakeandfarrell.com

Job Applications

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How can we help you?

Returns? Circular solutions? Logistics? We are happy to discuss your challenges.

 

Call us

+31 (0)88 8228 000

 

Find us

Drake & Farrell B.V.

Snelliuslaan 13

2665 PD Bleiswijk

 

 

Drake & Farrell Czech Republic s.r.o.

Na Piketě 535

377 01 Jindřichův Hradec

+420 381 020 020

 

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Get in touch!

Would you like to discuss returns solutions, forward logistics or value creation? We are happy to support you with your challenges and offer tailor-made partnerships.